TERMS OF SERVICE

Last updated: 2.1.26

Welcome to Blank Slate Los Angeles LLC (“Company”, “we”, “us”, or “our”). These Terms of Service (“Terms”) are a legally binding agreement between you (“you”, “User”, “Visitor”) and Blank Slate Los Angeles LLC regarding your use of our website blankslatepilates.com, any related applications, services, and media (collectively, the “Services”). By using or accessing our Services, you agree to these Terms. If you do not agree, please stop using the Services immediately.

1. Agreement to Terms

By accessing or using our Services, you represent that you have read, understood, and agree to be bound by these Terms. We may modify these Terms at any time in our sole discretion and will update the “Last updated” date. Continued use after changes constitutes acceptance of the updated Terms.

2. Scope of Services

Our Services include, but are not limited to:

  • In-person Reformer Pilates Group Sessions

  • In-person Reformer Pilates Private Sessions

You acknowledge availability may vary and that we may discontinue any service or product at our discretion.

3. Purchasing and Payment

We accept major credit cards (e.g., Visa, Mastercard, American Express, Discover). By placing an order, you agree to provide accurate payment information and authorize us to charge your account. All prices are subject to change without notice. Sales tax and applicable fees may apply.

4. No Refund Policy

All purchases — including digital products, services, downloads, and classes — are final and non-refundable. No exchanges are permitted unless required by law. Please review purchases carefully prior to completing them.

5. Links and Third-Party Content

You may link to our website so long as you do not misrepresent your relationship with us or associate our brand with offensive or unlawful content. We are not responsible for the content of third-party websites you access through links on our site.

6. Intellectual Property Rights

All content on the website, including text, graphics, logos, and software (collectively “Content”), is owned by Blank Slate Los Angeles LLC or our licensors and protected by applicable intellectual property laws. You may access and use Content only for personal, non-commercial purposes.

7. User Representations & Conduct

By using our website, you represent that you:

  • Are at least 18 years old.

  • Will provide true, accurate, and current information

  • Will not use the website in ways that violate laws or these Terms

  • Will not use unauthorized bots, scraping tools, malware, or other harmful software

  • Will not harass, abuse, threaten, or harm other users or our staff

Prohibited activities include, but are not limited to: data collection, unauthorized advertising, disrupting site functionality, reverse engineering our software, or using the Services for business purposes without our written consent.

8. Contributions & Submissions

Any comments, content, or submissions you post (“Contributions”) are non-confidential and non-proprietary. By submitting Contributions, you grant us a perpetual, irrevocable, royalty-free license to use, modify, reproduce, and distribute them worldwide. You retain ownership of your Contributions but agree to indemnify us for any issues arising from them.

9. Site Management & Termination

We may monitor our website for violations of these Terms. We reserve the right to restrict, suspend, or terminate access at any time for any reason, including violations of these Terms. We are not obligated to maintain or support the site or guarantee availability.

10. Anti-Fraud Policy

We may verify credit card information to prevent fraud, and may retain or destroy such information as necessary for verification.

11. Governing Law

These Terms are governed by the laws of the State of California. Any disputes arising from these Terms or your use of the Services will be subject to the jurisdiction of the courts in California.

12. Disclaimer of Warranties

We provide our Services “as is” and make no warranties regarding performance, accuracy, or suitability for any purpose. Use of our Services is at your own risk.

13. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Services. Our liability is limited to the amount you have paid to us, if any.

14. Indemnification

You agree to indemnify, defend, and hold harmless Blank Slate Los Angeles LLC and our affiliates from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.

15. Miscellaneous

These Terms, along with any policies referenced herein, constitute the entire agreement between you and Blank Slate Los Angeles LLC. If any provision is found unenforceable, it will be severable without affecting the remainder of the Terms.

16. Program Description

By opting in, you agree to receive recurring automated text messages from BLANK SLATE ("we," "us," "our") at the mobile number you provided. Messages may include appointment reminders, account alerts, promotional offers, customer support follow-ups, etc. Consent to receive these messages is not a condition of any purchase.

17. Message Frequency

You may receive up to 15 messages per month. Message frequency may vary depending on your activity and interactions with us.

18. Message and Data Rates

Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan.

19. How to Opt Out and Get Help

You can unsubscribe the SMS service at any time by replying STOP to any message we send you. After you send STOP, you will receive a one-time confirmation message, and no further messages will be sent. If you want to rejoin, you can sign up again using the original opt-in method or reply START. For help or more information at any time, reply HELP to any of our messages. You can also contact our support team directly at hello@blankslatepilates.com

20. Carrier Liability Disclaimer

Carriers are not liable for any delayed or undelivered messages